367bd Privacy Policy — Your Information Is Completely Safe

1. Personally Identifiable Information

When you create an account or log in to 367bd, we may collect the following information:

• Full name and date of birth (for age verification — only persons aged 21 or above may use the service)
• Mobile phone number and email address
• National ID (NID) or passport number (where applicable for identity verification)
• Bangladeshi address and postal code
• Your chosen username and password (passwords are stored in encrypted form)

2. Financial and Payment Information

To process deposits and withdrawals, we collect the following information:

• bKash, Nagad, Rocket, or Upay account number
• Bank account number and bank name (for bank transfers)
• Transaction date, time, and amount
• Reference number required for transaction verification

Important: 367bd never stores your full card number, CVV, or PIN. All financial information is secured through SSL encryption.

3. Technical and Usage Information

The following technical information is collected automatically while you use our platform:

• IP address and device identifier
• Browser type and version
• Operating system information
• Cookies and local storage data
• Time of platform visits, page navigation history, and session duration
• Game play history, bet amounts, and results

4. Account Management and Service Delivery

• Creating, verifying, and keeping your account secure
• Processing deposits, withdrawals, and bonus transactions
• Providing gaming and betting services without interruption
• Verifying identity during the 367bd login process
• Managing VIP program membership and benefits

5. Customer Support and Communication

• Providing 24/7 support via live chat or email
• Responding to your requests, complaints, or questions
• Sending notifications about important account changes or security matters
• Information about new bonuses or promotions (only with your consent)

6. Security and Fraud Prevention

• Preventing fraudulent activity, money laundering, or account hacking
• Detecting multiple accounts and identifying those who violate the rules
• Monitoring and investigating suspicious transactions
• Ensuring the integrity of the platform and a fair gaming environment

7. Platform Development and Analytics

• Analyzing data to improve the user experience
• Diagnosing and resolving technical issues
• Testing platform performance and speed
• Determining demand for new games and betting categories

8. Payment Processors

Necessary payment information is shared with bKash, Nagad, Rocket, Upay, or banking partners to complete transactions. This information is used only for the specific transaction and is governed by the privacy policies of those payment institutions.

9. Game Providers and Technology Partners

Our game providers including Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming may receive certain technical data to operate their games. These providers comply with international data protection standards.

10. Legal Authorities

If there is a legal obligation or an order from a competent court or authority, 367bd may provide the required information in compliance with applicable law. In such cases we will always endeavor to provide only the minimum necessary information.

11. What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. 367bd uses the following types of cookies:

• Essential cookies: To keep login sessions active and ensure security
• Functional cookies: To remember your language and preferences
• Analytical cookies: To understand platform usage statistics

You can control cookies by changing your browser settings. However, disabling essential cookies may affect some functionality of the platform.

12. Technical Security

• SSL/TLS Encryption: All communication between the website and servers is encrypted
• Data Encryption: Stored sensitive information is protected with strong encryption algorithms
• Firewall and Anti-DDoS: Security layers to prevent unauthorized access and attacks
• Two-Factor Authentication (2FA): An additional security layer for your account
• Regular Security Audits: Identifying system vulnerabilities and resolving them promptly

13. Organizational Security

• Only authorized personnel may access personal information
• Staff receive regular training on data protection
• All data access activities are logged and monitored
• A rapid response plan is in place in the event of a data breach

14. Right to Access and Correct Information

You can log in to your account at any time to view stored personal information and make any necessary corrections. If you have difficulty correcting any information, please contact us via live chat or email.

15. Right to Delete Information

You may request to close your account and delete your personal information. However, some information may need to be retained for a specific period due to legal obligations, fraud prevention, or dispute resolution.

16. Right to Opt Out of Marketing Communications

If you do not want to receive promotional messages or bonus notifications from 367bd, you can opt out at any time by contacting us via live chat or by emailing [email protected]. However, important notifications related to account security may continue to be sent.

17. Right to Data Portability

You may request a copy of your data. Such requests are generally processed within 30 business days. To make a request, contact us at [email protected].

18. How Long Information Is Retained

Your information is retained for as long as your account is active and for as long as necessary to provide the service. After account closure, some information may be retained for the following reasons:

• Financial transaction records: for the period required by legal requirements
• Fraud prevention: for resolution of potential disputes
• Proof of regulatory compliance: as required by applicable regulatory authorities

Once the required period has ended, your information is securely deleted or fully anonymized.

19. Age Restriction Policy

367bd provides services only to adults aged 21 and above. We do not intentionally collect any information from minors. If we become aware that a minor has created an account using false information, we will immediately close that account and delete the associated information.

If you believe that a minor is using our platform, please notify us at [email protected] or contact us via live chat.

20. Privacy Policy Updates

367bd may update this privacy policy from time to time. When changes are made, we will:

• Post the date of the new update at the top of this page
• Notify registered users by email in the case of significant changes
• Continued use of the platform after changes will be considered acceptance of the new policy

21. Contact Us

For any questions, concerns, or requests regarding your information in relation to this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali available on the website

Our privacy team will process your request as quickly as possible. We are always committed to protecting your information.